SHIPPING & RETURNS
Shipping Policy
What is the shipping cost?
Shipping from Pet Comfort Store is free for all orders worldwide.
What are the shipping times?
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After your order we ship our products within 24 hours. Shipping time is usually up to 9-12 days, however there can be delays beyond our control such as customs and postal service delays.
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However there can be delays beyond our control such as customs and postal service delays.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at infopetcomfortstore@gmail.com if you believe you have provided an incorrect shipping address.
Return & Exchange Policy
By placing an order on socopetbed, you are responsible for the cost of return shipping back to socopetbed. Please refer to our return policy for further information on how to make a return.